Privacy policy

Last updated: 28 May 2026

This Privacy Policy explains how Well Cure Homoeo collects, uses, stores, and protects your personal information when you visit our website, place an order, contact us, or use our services.

By using our website or placing an order, you agree to the collection and use of your information as described in this Privacy Policy.

Information We Collect

We may collect the following information from you:

  • Name

  • Email address

  • Phone number or WhatsApp number

  • Billing address

  • Shipping address

  • Order details

  • Payment status and transaction details

  • Product preferences and purchase history

  • Messages, queries, or support requests shared by you

  • Device information, IP address, browser type, and website usage data

  • Cookies and similar tracking information

We collect this information only when required for order processing, delivery, customer support, website improvement, legal compliance, or communication with you.

How We Use Your Information

We use your personal information for the following purposes:

  • To process and confirm your orders

  • To deliver products to your address

  • To send order updates, delivery updates, and support messages

  • To contact you regarding your order or query

  • To process exchange-related requests where applicable

  • To improve our website, products, and customer experience

  • To prevent fraud, misuse, or unauthorized activity

  • To comply with legal, tax, accounting, or regulatory requirements

  • To send promotional or marketing communication only where permitted or consented

Payment Information

Payments made on our website may be processed through third-party payment gateways or service providers. We do not directly store your complete card, UPI, banking, or payment credential details on our own systems.

Payment information is handled by the payment provider according to their own security and privacy practices.

Sharing of Information

We may share your information with trusted third parties only when necessary to operate our store and provide services to you, including:

  • Shopify and website/store service providers

  • Payment gateway providers

  • Courier and shipping partners

  • WhatsApp, email, or customer support tools

  • Marketing or analytics tools, if used

  • Legal, tax, accounting, or regulatory authorities where required by law

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and support checkout or marketing features.

You can manage or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

Marketing Communication

We may contact you through email, SMS, phone, or WhatsApp for order-related updates, customer support, or promotional communication.

You may opt out of promotional communication at any time by contacting us or using the unsubscribe option where available. Even after opting out of promotional messages, we may still contact you for order, delivery, support, legal, or service-related purposes.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no method of online transmission or electronic storage is completely secure. While we try our best to protect your information, we cannot guarantee absolute security.

Data Retention

We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy, including order processing, customer support, legal compliance, accounting, dispute resolution, and business records.

When your information is no longer required, we may delete, anonymize, or securely store it as required by applicable law.

Your Rights

Depending on applicable law, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information where legally permitted

  • Withdraw consent for certain types of data processing

  • Opt out of promotional communication

  • Raise a privacy-related grievance or complaint

To exercise these rights, contact us using the details provided below.

Children’s Privacy

Our website and products are intended for general customers and are not directed toward children for independent purchase.

If we become aware that personal information has been collected from a child without appropriate parental or guardian consent, we will take reasonable steps to delete or restrict such information where required by law.

Third-Party Links

Our website may contain links to third-party websites, tools, payment gateways, delivery services, or social media platforms. We are not responsible for the privacy practices, content, or policies of such third-party websites or services.

We recommend reviewing the privacy policies of those third parties before sharing any personal information with them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, website, services, legal requirements, or business operations.

The updated policy will be posted on this page with a revised “Last updated” date.

Contact Us

For any privacy-related questions, requests, corrections, or complaints, you can contact us at:

Well Cure Homoeo
Email: mirzaishraq@gmail.com
WhatsApp: +91 9827301733

If required, please mention your order number and registered contact details so we can verify and respond to your request properly.